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Microsoft 365 & Copilot · Intermediate

Copilot Intermediate

Microsoft Copilot Intermediate Training

For staff who already use Copilot and want to take it further: better prompts, refined output and confident, scenario-based use across Word, Excel, Outlook and Teams.

LengthHalf day or 1 day
LevelIntermediate
FormatsIn-house · Live online
Group sizeUp to 6 per group
Get a quote for your team
Level 1IntroductionLevel 2IntermediateLevel 3Advanced
Overview

About the Copilot Intermediate course

Microsoft 365 Copilot licence requiredA Microsoft 365 Copilot (premium) licence is needed. This course works with Copilot inside Word, Excel, Outlook and Teams, which is only available with the paid add-on licence.

Additional attendees £35 + VAT per person · Trainer travel included on-site

Course outline

What the day covers

6 modules · tailored to your team on in-house courses
Prompting skills5 topics
  • How to structure prompts (context, role, format, examples)
  • Refining techniques to improve responses
  • Best practice for fact-checking and validating results
  • Adjusting prompts when Copilot misinterprets instructions
  • Prompt chaining: building on previous outputs
Word & Outlook4 topics
  • Advanced editing and tone adjustments
  • Creating templates and structured documents
  • Drafting and summarising professional emails
  • Summarising long threads and extracting action points
Teams2 topics
  • Summarising discussions and meetings
  • Preparing agendas and follow-ups
Excel3 topics
  • Asking Copilot to build formulas
  • Analysing datasets with natural language queries
  • Creating charts and visuals
Practical exercises1 topic
  • Scenario-based tasks combining Word, Outlook, Excel and Teams
Every course includes4 topics
  • Instructor-led, hands-on training
  • Tailored to your workplace tasks
  • Reference materials for every attendee
  • Free post-course telephone & email support
Courses & fees

Ways to book this course

Remote

Remote · half day

£475+ VAT
up to 6 people
    Request a quote
    On-site

    On-site · one day

    £875+ VAT
    up to 6 people
      Request a quote
      Is it right for you?

      Who the course is for

      Who should attend

      Staff with some Copilot experience who want to get consistently better results and apply it to real tasks across the Microsoft 365 apps. Every course can be tailored to your team.

      Every course includes

      More than just a training day

      Dedicated account managerOne named contact who knows your organisation and your history with us.
      Pre-course evaluationFree skills check forms so every delegate lands on the right level.
      Course tailoringWe plan and customise closed courses around your roles, systems and files.
      CertificatesA Keys Training certificate for every attendee, for training records and ESR.
      Management feedbackPost-course feedback reviews so you can see what landed.
      Free aftercareTelephone and email support for every delegate after the course.
      Good to know

      Frequently asked questions

      Ready to book the Copilot Intermediate course?

      Speak with a training advisor to arrange dates, tailor the outline to your team, or ask about volume discounts.

      Email an Enquiry

      Or call us on 0345 450 0051 to speak with one of the team today.

      Keep going

      Courses that pair well with this one

      All microsoft 365 courses

      Get your team trained properly.

      Tell us the course, rough numbers and where you are. A training advisor will reply within one working day with options and a fixed fee.

      Build your quote or call a training advisor0345 450 0051
      From£875 + VAT per group of up to 6Get a quote
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