Management & Leadership Skills
Turn good people into confident managers.
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Step up into management with confidence
A practical one-day course for newly promoted supervisors, team leaders and first-time managers – delivered at your premises, live online or at our UK venues.
This one-day instructor-led course is built for people who have recently stepped up – or are about to. It gives new and emerging managers the space to explore and reflect on the skills required to manage a team well: managing in a structured way, balancing the task and people sides of the job, motivating staff and communicating with confidence.
Looking for the broader course? See Management & Leadership Skills, browse all our management & leadership courses, or run this day as a live remote class via Microsoft Teams.
Management styles, team building and the principles that actually motivate staff.
Self-management first – priorities, structure and assessing yourself and your team.
Delegate with confidence, develop your staff and hire the right people.
Communicate clearly with your team and colleagues, powered by a positive attitude.
Classroom prices are per delegate – book 2 or more places on the same course and receive significant discounts. In-house half-day and full-day prices are per course for up to 6 attendees, plus £45 + VAT for each additional attendee. The actor-led option is quoted individually and is not limited by group size.
Supervisors, team leaders and managers who are new to the role – especially technically strong employees who have recently been promoted into management. No previous management training is needed.
One-day courses, 9:30am to 4:30pm, with refreshments, lunch, reference materials and a certificate. Book 2 or more places for a discount.
| Date | Venue | Price | Book |
|---|---|---|---|
| Tuesday 20 October9:30am to 4:30pm | Liverpool | £295 + VAT per delegate | Request a place |
| Tuesday 27 October9:30am to 4:30pm | Leeds | £295 + VAT per delegate | Request a place |
| Tuesday 3 November9:30am to 4:30pm | London | £295 + VAT per delegate | Request a place |
| Tuesday 3 November9:30am to 4:30pm | Manchester | £295 + VAT per delegate | Request a place |
| Tuesday 10 November9:30am to 4:30pm | Birmingham | £295 + VAT per delegate | Request a place |
| Tuesday 10 November9:30am to 4:30pm | Preston | £295 + VAT per delegate | Request a place |
| Tuesday 17 November9:30am to 4:30pm | Liverpool | £295 + VAT per delegate | Request a place |
| Tuesday 24 November9:30am to 4:30pm | Leeds | £295 + VAT per delegate | Request a place |
| Wednesday 6 January9:30am to 4:30pm | Preston | £295 + VAT per delegate | Request a place |
| Thursday 7 January9:30am to 4:30pm | London | £295 + VAT per delegate | Request a place |
New managers most need help moving from doing the work to managing the people who do it: setting expectations, delegating, motivating a team, managing in a structured way and having the first difficult conversation. Keys Training’s one-day course for emerging managers covers all of these with practical exercises built on real workplace scenarios.
Newly promoted or aspiring supervisors, team leaders and managers, particularly people with strong technical skills who now find themselves managing a team for the first time. No previous management experience or training is needed.
Yes. It runs in-house at your premises anywhere in the UK, live online via Microsoft Teams, as a public classroom course at Keys Training venues, or as a customised day with professional actors.
A public classroom place is £295 plus VAT per person. In-house or live online group courses are £495 plus VAT for a half day or £795 plus VAT for a full day, each for up to 6 attendees with £45 plus VAT per additional attendee. The actor-led option is quoted individually.
This course is built for people who have just stepped into management or are about to, and starts from first principles. The Management and Leadership Skills course suits supervisors and managers who already have some experience and want to strengthen their people-management skills.
Lead in a structured way, balance the task and people sides of the job, motivate their people, delegate with confidence and communicate clearly with their team. Free telephone and email support after the course helps them apply it.
Our half-day and full-day in-house prices are based on groups of up to 6 people, and the actor-led option can be run for any group size. If you have a larger team, or several teams to train, please speak with one of our team to discuss this further. We will help you work out the best way to run it and put together a tailored quote.
Speak to our team
or call 0345 450 0051
View upcoming scheduled dates, or speak with a training advisor to arrange a tailored course for your emerging managers.
View Scheduled DatesEmail an Enquiry
Or call us on 0345 450 0051 to speak with a training advisor today.
Turn good people into confident managers.
Lead from the boardroom with confidence.
Lead at scale, not just within your team.
Think long-term and decide with confidence.
Tell us the course, rough numbers and where you are. A training advisor will reply within one working day with options and a fixed fee.