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Management & Leadership

Appraisal Skills

Run appraisals people actually want

A practical one-day course that gives managers the skills and confidence to prepare for, conduct and follow up professional staff appraisals – delivered at your premises or live online.

LengthHalf day or 1 day
LevelAll levels
FormatsIn-house · Live online
Group sizeUp to 6 per group
Get a quote for your team
Overview

About the Appraisal Skills course

Staff appraisals are one of the most important – and most often dreaded – parts of a manager’s job. This one-day instructor-led course has been designed for anyone who needs to develop their skills in this key management area. Every part of the process is covered, with practice sessions throughout so attendees leave able to conduct professional, motivating appraisals.

It pairs well with our Motivating Staff and Management & Leadership Skills courses. Browse all our management & leadership training courses, or run this course as a live remote class via Microsoft Teams.

  • Free training needs analysis before your course
  • Tailored with your real workplace scenarios
  • Free post-course telephone & email support
Morale & Culture

Helping people to want appraisals and creating a can-do culture.

The Interview

A relaxed, open, two-way style that is firm and fair – and avoids confrontation.

Continuous Improvement

Identifying potential, individual development plans, mentoring and coaching.

Underachievers

Facts not emotions – getting people to accept responsibility and agree a plan.

Course outline

What the day covers

4 modules · tailored to your team on in-house courses
Morale and Appraisals3 topics
  • Helping people to want appraisals
  • Creating a can-do culture
  • Dealing with whingers
Appraisal Interviews5 topics
  • Developing a relaxed, open style
  • Preventing confrontations
  • Two-way communication
  • Firm and fair
  • A winning commitment
Achieving Continuous Improvement4 topics
  • Identifying and developing potential
  • Monitoring the plan and maintaining commitment
  • Individual development plans
  • Mentoring and coaching
Appraising Underachievers3 topics
  • Getting people to accept personal responsibility
  • Facts not emotions
  • Agreeing on a plan
Courses & fees

Ways to book this course

In-House or Live Online

Half-Day Group Course

£395+ VAT
Total group price · Half day · up to 6 people · + £45 + VAT per additional attendee
  • Focused on the essentials
  • At your premises or via Microsoft Teams
  • Reference materials & certificates
Request a quote
In-House or Live Online

Full-Day Group Course

£695+ VAT
Total group price · One day · up to 6 people · + £45 + VAT per additional attendee
  • Tailored to your teams and situations
  • At your premises or via Microsoft Teams
  • Reference materials & certificates
Request a quote
New! · Customised at Your Premises

With Professional Actors

Quote
Tailored quote · Full day · any group size
  • Scenarios written around your organisation
  • Real practice with trained actors
  • Trainer plus actor(s) at your premises
Request a quote

In-house half-day and full-day prices are per course for up to 6 attendees, plus £45 + VAT for each additional attendee. The actor-led option is quoted individually and is not limited by group size.

Is it right for you?

Who the course is for

Who should attend

Managers, supervisors and team leaders at any level who undertake – or are about to undertake – staff appraisals. No previous appraisal training is needed.

Every course includes

More than just a training day

Dedicated account managerOne named contact who knows your organisation and your history with us.
Pre-course evaluationFree skills check forms so every delegate lands on the right level.
Course tailoringWe plan and customise closed courses around your roles, systems and files.
CertificatesA Keys Training certificate for every attendee, for training records and ESR.
Management feedbackPost-course feedback reviews so you can see what landed.
Free aftercareTelephone and email support for every delegate after the course.
Good to know

Frequently asked questions

Who is this course for?

Managers, supervisors and team leaders at any level who carry out staff appraisals or are about to start – including newly promoted managers facing their first appraisal round.

Is there practical work?

Yes. Practice sessions run throughout the day so attendees rehearse the appraisal conversation, not just the theory.

Can the course be delivered remotely?

Yes. The in-house fee covers delivery at your premises or as a live online class via Microsoft Teams – same trainer, same content, same materials.

Can the course be tailored to our organisation?

Yes – every in-house course starts with a free training needs analysis, so the examples, exercises and emphasis are built around your organisation and the situations your people actually face.

What is the actor-led option?

Our actor-led option adds professional actors to the training day, so your managers practise real conversations with someone who responds exactly as a colleague would – and get feedback on how it landed. Find out more about training with professional actors.

What do attendees receive?

Every attendee receives reference materials and a course completion certificate, and we provide free post-course telephone and email support.

Training a larger group?

Our half-day and full-day in-house prices are based on groups of up to 6 people, and the actor-led option can be run for any group size. If you have a larger team, or several teams to train, please speak with one of our team to discuss this further. We will help you work out the best way to run it and put together a tailored quote.

Speak to our team

or call 0345 450 0051

Ready to get your team working together?

Speak with a training advisor to arrange a tailored appraisal skills course for your managers – at your premises, live online or with professional actors.

Make an EnquiryEmail an Enquiry

Or call us on 0345 450 0051 to speak with a training advisor today.

Keep going

Courses that pair well with this one

All management courses

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Tell us the course, rough numbers and where you are. A training advisor will reply within one working day with options and a fixed fee.

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