Training advisors available Mon–Fri, 9am to 5pm train@keystraining.com Public course dates
Management & Leadership

Management & Leadership Skills

Turn good people into confident managers

A practical one-day management skills course for supervisors, team leaders and new managers – delivered at your premises or live online.

LengthHalf day or 1 day
LevelAll levels
FormatsIn-house · Live online
Group sizeUp to 6 per group
Overview

About the Management & Leadership Skills course

This one-day instructor-led course is designed for supervisors, team leaders and managers who want to strengthen their people-management skills. It gives new and newly promoted managers the space to explore and reflect on what it takes to lead a team well – from managing in a structured way to motivating staff and communicating with confidence.

Building a management programme? Browse all our management & leadership training courses, including Management Skills for Emerging Managers, or run this day as a live remote class via Microsoft Teams.

  • Free training needs analysis before your course
  • Tailored with your real workplace scenarios
  • Free post-course telephone & email support
Leading People

Management styles, team building and the principles that actually motivate staff.

Getting Organised

Self-management first – priorities, structure and assessing yourself and your team.

Delegation & Development

Delegate with confidence, develop your staff and hire the right people.

Communication

Communicate clearly with your team and colleagues, powered by a positive attitude.

Course outline

What the day covers

6 modules · tailored to your team on in-house courses
Getting Off to a Good Start3 topics
  • Guidelines for a strong start as a manager
  • Getting organised
  • Assessing yourself and your team
Your Role as a Manager4 topics
  • Your role in the organisation
  • Management styles and techniques
  • Managing in a structured way
  • Task vs people elements of the job
Leading & Motivating4 topics
  • Leadership skills
  • Basic principles of motivation
  • The power of a positive attitude
  • Treating staff as individuals
Developing Your Team4 topics
  • Developing your staff
  • Delegating with confidence
  • Hiring the right people
  • Team building
Managing Change2 topics
  • Leading your team through change
  • Self-management before managing others
Communication Skills3 topics
  • Communicating effectively with your team
  • Working well with colleagues
  • Cultivating your communication style
Courses & fees

Ways to book this course

In-House or Live Online

Half-Day Group Course

£445+ VAT
Total group price · Half day · up to 6 people · + £45 + VAT per additional attendee
  • Focused on the essentials
  • At your premises or via Microsoft Teams
  • Reference materials & certificates
Request a quote
In-House or Live Online

Full-Day Group Course

£745+ VAT
Total group price · One day · up to 6 people · + £45 + VAT per additional attendee
  • Tailored to your teams and situations
  • At your premises or via Microsoft Teams
  • Reference materials & certificates
Request a quote
New! · Customised at Your Premises

With Professional Actors

Quote
Tailored quote · Full day · any group size
  • Scenarios written around your organisation
  • Real practice with trained actors
  • Trainer plus actor(s) at your premises
Request a quote

In-house half-day and full-day prices are per course for up to 6 attendees, plus £45 + VAT for each additional attendee. The actor-led option is quoted individually and is not limited by group size.

Is it right for you?

Who the course is for

Who should attend

Supervisors, team leaders and managers who have gained experience in their role and want to strengthen their people-management skills – especially technically strong employees who have been promoted into management. No previous management training is needed.

Every course includes

More than just a training day

Dedicated account managerOne named contact who knows your organisation and your history with us.
Pre-course evaluationFree skills check forms so every delegate lands on the right level.
Course tailoringWe plan and customise closed courses around your roles, systems and files.
CertificatesA Keys Training certificate for every attendee, for training records and ESR.
Management feedbackPost-course feedback reviews so you can see what landed.
Free aftercareTelephone and email support for every delegate after the course.
Good to know

Frequently asked questions

What does leadership and management training cover?

Keys Training’s one-day course covers management styles, leading and motivating a team, delegating with confidence, developing staff, leading people through change, performance management and communicating clearly with your team and colleagues. Every exercise is built around your organisation’s real workplace scenarios.

Who is the course for?

Supervisors, team leaders and new or newly promoted managers, particularly people with strong technical skills who now manage a team. Experienced supervisors who want to refresh their skills also get a lot from the day. No previous management training is needed.

Can management training be delivered at our premises or remotely?

Yes. Keys Training delivers the course in-house at your premises anywhere in the UK, live online via Microsoft Teams, or as a customised day at your premises with professional actors so managers practise real conversations.

How much does a one-day management course cost?

The half-day in-house or live online group course is £445 plus VAT and the full-day group course is £745 plus VAT, each for up to 6 attendees with £45 plus VAT per additional attendee. The actor-led option is quoted individually and is not limited by group size.

What will managers be able to do after the course?

Lead in a structured way, motivate their people, delegate with confidence, handle the everyday challenges of running a team and communicate clearly with staff and colleagues. Free telephone and email support after the course helps them put it into practice.

Is there a longer management development programme?

Yes. Keys Training’s Six-Week Management and Leadership Development Programme is a structured series of six interactive sessions for organisations that want more than a one-day course, ideal for developing new managers or refreshing established leaders, alongside courses like Management Skills for Emerging Managers. Browse all our management and leadership courses or call 0345 450 0051 to discuss.

Training a larger group?

Our half-day and full-day in-house prices are based on groups of up to 6 people, and the actor-led option can be run for any group size. If you have a larger team, or several teams to train, please speak with one of our team to discuss this further. We will help you work out the best way to run it and put together a tailored quote.

Speak to our team

or call 0345 450 0051

Ready to get your team working together?

Speak with a training advisor to arrange a tailored management course for your team – at your premises, live online or with professional actors.

Make an EnquiryEmail an Enquiry

Or call us on 0345 450 0051 to speak with a training advisor today.

Get your team trained properly.

Tell us the course, rough numbers and where you are. A training advisor will reply within one working day with options and a fixed fee.

Build your quote or call a training advisor0345 450 0051
From£745 + VAT per group of up to 6Get a quote
View quote