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Digital, AI & Creative

AI Essentials for the Workplace

Make AI work for your team, safely and confidently

A practical one day course that shows your team how to use AI assistants safely and effectively at work, and how Copilot, ChatGPT, Claude and Gemini compare. Delivered at your premises or live online.

Length1 day
LevelAll levels
FormatsIn-house · Live online · Public
Group sizeUp to 8 per group
Get a quote for your team
Overview

About the AI Essentials for the Workplace course

AI assistants can draft documents, summarise meetings, analyse information and generate ideas in seconds, but knowing which tool to use, how to ask for what you need and how to use it safely makes all the difference. This one day course gives your team practical, hands-on AI skills they can use straight away, and explains the benefits and differences between the main AI assistants used in business.

With trainers based across the UK, we bring this course to your premises nationwide, run it live online via Microsoft Teams, or welcome you to one of our public course venues. Wherever your team is based, we can deliver it.

It pairs well with our Microsoft Copilot Training course, or run this course as a live remote class via Microsoft Teams.

  • Free training needs analysis before your course
  • Tailored with your real workplace scenarios
  • Free telephone & email support after your course
Microsoft Copilot

Built into Microsoft 365, working inside Word, Excel, Outlook and Teams.

ChatGPT

A versatile all-rounder for drafting, ideas and everyday questions.

Claude

Strong at long documents, careful writing and detailed analysis.

Google Gemini

Works across Google Workspace, including Gmail, Docs and Sheets.

Course outline

What the day covers

5 modules · tailored to your team on in-house courses
Understanding AI at Work4 topics
  • What generative AI is and how AI assistants work
  • Where AI saves time, and where it does not
  • Strengths, limitations and made-up answers
  • Common business uses
Comparing the Main AI Assistants5 topics
  • Microsoft Copilot: working inside Microsoft 365
  • ChatGPT: a versatile general-purpose assistant
  • Claude: long documents, writing and analysis
  • Google Gemini: working with Google Workspace
  • Choosing the right tool for the task
Writing Effective Prompts4 topics
  • Giving context, a role and clear instructions
  • Refining and improving the results
  • Reusable prompts for everyday tasks
  • Hands-on practice with real scenarios
Everyday Workplace Tasks4 topics
  • Drafting emails, reports and documents
  • Summarising meetings and long documents
  • Brainstorming, planning and research
  • Analysing data and information
Using AI Safely and Responsibly4 topics
  • Data protection, privacy and confidentiality
  • Checking accuracy and avoiding over-reliance
  • Bias, copyright and transparency
  • Following your organisation’s AI policy
Outcomes

By the end of the course, delegates will be able to

  • Explain what AI assistants can and cannot do
  • Understand the differences between Copilot, ChatGPT, Claude and Gemini
  • Choose the right AI tool for each task
  • Write clear prompts that get useful results
  • Use AI to draft, summarise and analyse everyday work
  • Use AI safely, protecting confidential information and checking accuracy
Courses & fees

Ways to book this course

Public Course

Classroom Place

£295+ VAT
One day classroom · per person · Preston, Liverpool, Manchester & London
  • Ideal for one or two people
  • Learn alongside delegates from other organisations
  • Reference materials & certificate
Request a quote
In House

Full Day Group Course

£745+ VAT
Total group price · One day · up to 8 attendees · At your premises
  • Reasonable course tailoring included
  • Trainer travel included
  • Reference materials & certificates
Request a quote
Live Online

Full Day Group Course

£695+ VAT
Total group price · One day · up to 8 attendees · Delivered via Microsoft Teams
  • Same content, same trainer, from anywhere
  • Reasonable course tailoring included
  • Reference materials & certificates
Request a quote

In house and live online prices are per course for up to 8 attendees and include reasonable tailoring and supporting reference material; the in house price also includes trainer travel. Public course price is per delegate. Book 2 or more delegates on the same course and receive significant discounts, click here for information. Training a larger group or several teams? Speak to our team and we’ll help you work out the best way to run it.

Is it right for you?

Who the course is for

Who should attend

Anyone who wants to use AI assistants at work, from administrators and officers to managers and team leaders. No previous AI experience or technical knowledge is needed.

Every course includes

More than just a training day

Dedicated account managerOne named contact who knows your organisation and your history with us.
Pre-course evaluationFree skills check forms so every delegate lands on the right level.
Course tailoringWe plan and customise closed courses around your roles, systems and files.
CertificatesA Keys Training certificate for every attendee, for training records and ESR.
Management feedbackPost-course feedback reviews so you can see what landed.
Free aftercareTelephone and email support for every delegate after the course.
Good to know

Frequently asked questions

Who is this course for?

Anyone who wants to use AI assistants at work with more confidence, from administrators and officers to managers and team leaders. No previous AI experience or technical knowledge is needed.

Can the course be delivered remotely?

Yes. As well as running the course at your premises, we deliver it as a live online class via Microsoft Teams, the same trainer led day, at a lower group price.

Can the course be tailored to our organisation?

Yes. The closed, in house course is customised to your requests, focusing on the AI tools your organisation uses or is considering and on your team’s real tasks, with reasonable tailoring included in the fee.

How much does the course cost?

A tailored in house course is £745 + VAT, or £695 + VAT delivered live online, both for up to 8 attendees. A place on a scheduled public course is £295 + VAT per delegate, with discounts for booking 2 or more delegates on the same course.

Where do you deliver public courses?

We run scheduled one day public courses at our venues in Preston, Liverpool, Manchester and London. Prefer an in house or live online course instead? Those run UK wide, wherever your team is based.

Do your trainers travel to deliver in house training?

Yes. We have trainers based across the UK, and trainer travel is included in the price of every in house course, there’s no extra charge for us to come to your premises, wherever you’re located.

Do attendees need paid AI subscriptions?

No. Copilot, ChatGPT, Claude and Gemini all have free versions that attendees can use on the day. If your organisation already has business licences for any of these tools, we can build the course around them so your team practises in the tools they will use at work.

Keep going

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