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Microsoft Outlook
Get more done with Microsoft Outlook
Hands-on, instructor-led Outlook courses: delivered at our training venues or at your premises, building the practical skills your team needs to manage email, calendars and tasks effectively.
LengthHalf day or 1 day
LevelAll levels
FormatsIn-house · Public
Group sizeUp to 4 per group
About the Microsoft Outlook course
This one-day instructor-led course develops the practical skills needed to use Microsoft Outlook effectively. Attendees become confident using Outlook shortcuts, customising Outlook, managing message options, mastering the calendar, using search options, creating templates and groups, and converting emails into tasks.
- Public courses at our venues across the UK
- Onsite courses delivered at your premises
- Free post-course telephone & email support
Email
Use message options, rules and Quick Steps to manage your inbox.
Meetings
Send meeting requests, track responses and share calendars.
Templates
Save time with email templates and Quick Parts.
Tasks
Convert emails into tasks and apply time management principles.
What the day covers
6 modules · tailored to your team on in-house courses
Getting Started3 topics
- An introduction to Microsoft Outlook
- Customising Outlook
- Outlook keyboard shortcuts
Email Message Options5 topics
- Read and delivery receipts
- Blind copies
- Saving sent items to an alternative folder
- Delay delivery and direct replies
- Recalling emails
Emails & Contacts3 topics
- Managing emails and contacts
- Contact groups
- Search options
Calendar & Meetings3 topics
- Managing appointments and events
- Managing meetings (requests and responses)
- Using the calendar, including permissions, delegate access and categories
Working Faster3 topics
- Templates, Quick Parts and Quick Steps
- Creating rules
- Voting buttons
Tasks & Time Management3 topics
- Managing tasks
- Converting emails to tasks
- Applying time management principles
Ways to book this course
Public course
Outlook Classroom
£195+ VAT
1 day · per delegate
- Ideal for individuals
- Held at our training venues
- Hands-on, instructor-led
At your premises
Standard Onsite
£545+ VAT
1 day onsite · up to 4 attendees · Additional attendees £35 + VAT each
- Instructor-led Outlook training (non-tailored)
- Printed reference materials for each attendee
- Trainer travel included
Public course prices are per delegate. Onsite prices are per course for up to 4 attendees, plus £35 + VAT for each additional attendee. Onsite courses are perfect for small teams who want a focused, hands-on course on the key Outlook skills used in the workplace. See our volume discounts.
Join a scheduled course
One-day courses, 9:30am to 4:30pm, with refreshments, lunch, reference materials and a certificate. Book 2 or more places for a discount.
| Date | Venue | Price | Book |
|---|---|---|---|
| Thursday 22 October9:30am to 4:30pm | Liverpool | £225 + VAT per delegate | Request a place |
| Thursday 29 October9:30am to 4:30pm | Leeds | £225 + VAT per delegate | Request a place |
| Thursday 5 November9:30am to 4:30pm | London | £225 + VAT per delegate | Request a place |
| Thursday 5 November9:30am to 4:30pm | Manchester | £225 + VAT per delegate | Request a place |
| Thursday 12 November9:30am to 4:30pm | Preston | £225 + VAT per delegate | Request a place |
| Thursday 12 November9:30am to 4:30pm | Remote (Teams) | £225 + VAT per delegate | Request a place |
| Thursday 19 November9:30am to 4:30pm | Liverpool | £225 + VAT per delegate | Request a place |
| Thursday 26 November9:30am to 4:30pm | Leeds | £225 + VAT per delegate | Request a place |
| Tuesday 5 January9:30am to 4:30pm | Remote (Teams) | £225 + VAT per delegate | Request a place |
| Wednesday 6 January9:30am to 4:30pm | Preston | £225 + VAT per delegate | Request a place |
More than just a training day
Dedicated account managerOne named contact who knows your organisation and your history with us.
Pre-course evaluationFree skills check forms so every delegate lands on the right level.
Course tailoringWe plan and customise closed courses around your roles, systems and files.
CertificatesA Keys Training certificate for every attendee, for training records and ESR.
Management feedbackPost-course feedback reviews so you can see what landed.
Free aftercareTelephone and email support for every delegate after the course.
Frequently asked questions
What will my team learn in a Microsoft Outlook training course?
Your team will learn to customise Outlook, use keyboard shortcuts and message options, manage emails, contacts and contact groups, and use the calendar for appointments, events and meetings, including permissions and delegate access. The course also covers templates, Quick Parts, Quick Steps, rules, voting buttons, search options, converting emails to tasks and applying time management principles.
Can you deliver Outlook training at our office?
Yes. A standard onsite Outlook course is £545 + VAT for up to 4 people, with additional attendees at £35 + VAT each. Printed reference materials and trainer travel are included. Individuals can also join a public course at one of our venues.
Do I need any experience before attending?
You should have a basic knowledge of Microsoft Word and be able to use a keyboard. No previous Outlook training is needed.
Ready to get your team working smarter with Outlook?
View upcoming scheduled dates, or speak with a training advisor to arrange an Outlook course for your team.
Email an Enquiry
Or call us on 0345 450 0051 to speak with one of the team today.
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Get your team trained properly.
Tell us the course, rough numbers and where you are. A training advisor will reply within one working day with options and a fixed fee.
Build your quote or call a training advisor0345 450 0051